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Your guests ask. Fredo answers.

Write one house guide for your property. Fredo answers guest questions from it, in their language, at any hour.

 

  • The Fredo inbox on a host’s screen: two threads that need the host, three waiting on the guest, and one settled today, each with the property it belongs to.

    Sorted by who has to act next

    Airbnb, Booking.com, direct bookings and the guest app arrive in one list.

  • A property in Fredo: the contact, the check-in times, the door code and the wifi network, and below them the house guide as chapters.

    Your property, written down once

    The door code, the wifi, twelve chapters. Change it here and it changes everywhere.

  • The Fredo guest app as a guest opens it: Harbour Loft, three guests, five nights, an eleven o’clock checkout, and under them the door code and the wifi.

    What your guest opens

    A link in the booking. No download, no account, no password.

  • The guest app’s nearby screen: The Fisherman’s Arms, a pub eight minutes’ walk away, with the host’s own note about the terrace across the road.

    The places you would actually send them

    Your own recommendations, with the walk and the reason you like it.

See how it works
The Sessions screen in Fredo: three guests in the flat now — Marta Silva and Aoife Byrne at The Old Dairy, Priya Nair at Mill Lane — each with their dates, the nights they are staying and where they are in the stay, and eight more arrivals coming up below them.
Every stay in every property, and how far through its checklist it is.

Set it up once, then it runs.

Setting up a property takes an afternoon. After that, Fredo handles the questions you would otherwise answer every night.

  • Write the guide once

    Twelve chapters. Fill in the four that matter, then publish.

  • Every channel, one inbox

    However a guest reached you, it arrives as one conversation.

  • Every answer has a source

    Each reply links the guide entry it came from.

Everything a property needs, in one place.

Sorted by who has to act next

  • Every channel you connect arrives in one list
  • Guest messages and questions handed back by an agent, together
  • An agent drafts the reply, you send it, or you let it send on its own
  • Anything about money always waits for you
Needs youWaiting on themSettled today
The Fredo inbox: threads that need the host, threads waiting on the guest, and threads settled today, with a handed-back question open beside the list.

See what Fredo sends to your guests.

When your guide does not cover a question, Fredo stops and hands you the thread.

  • Can we get in at 11? Our flight lands early.

    I have passed this to your host. It is not something I can answer, so they will reply to you directly.

    Not in the guide

  • The code is not working on the front door.

    It is the keypad on the left, not the buzzer. 4471, then the key symbol, not hash.

    Arrival and the door

  • Onde posso tomar café de manhã?

    A Bica abre às sete, a dois minutos descendo a rua. Só dinheiro antes das nove.

    Nearby

  • Which bin do the bottles go in?

    The green one by the gate, and it goes out Thursday night. Everything else is the grey one.

    Checkout

No app for them to install.

A link in the booking opens the guide on their phone.

fredo.st/friars-stile/9f3k
The House screen of the Fredo guest app, with the wifi network at the top and coloured tiles for Your House, Devices, Essentials, Parking and Accessibility.

It keeps working after they close it. The last version stays on their phone, offline.

See the guest app

Ready to set up your first property?

Writing the guide takes about twenty minutes. After that, Fredo answers every question it covers.